Why Automation Leveraging Shared Expertise and Operations Is the Future of Industry Ecosystems

Why Automation Leveraging Shared Expertise and Operations Is the Future of Industry Ecosystems

This IDC Perspective examines the role of automation technologies to achieve top business priorities such as agility, flexibility, and of course productivity. It highlights how to avoid rework by using automation beyond the company itself to the broader industry ecosystem of supply chain partners and platform providers. With skills for automation technologies, including robotic process automation (RPA) and integration, in such high demand, ecosystem participants can achieve stronger automation benefits by sharing operations and expertise across the supply chain. According to Shari Lava, research director, Automation, IDC, "Most organizations are focused on automation within the organization, which does lead to productivity gains. But to unlock business agility and flexibility, businesses must think about automation beyond their own four walls and across industry ecosystems."

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