Webhelp - CX Services in BFSI

Webhelp - CX Services in BFSIWho is This Vendor Assessment For?

NelsonHall’s CX Services in BFSI profile on Webhelp is a comprehensive assessment of Webhelp’s offerings and capabilities, designed for:
• Sourcing managers monitoring the capabilities of existing suppliers of CX services and identifying vendor suitability for security services RFPs
• Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
• Financial analysts and investors specializing in the CX Services sector.

Key Findings & Highlights

The BFSI sectors are an essential part of Webhelp's growth strategy for geographic expansion in CX services and functional extension in consulting and transformation, data services, and domain-specific KYC and payment processing. It plans to double the BFSI sector revenue in 2021 compared to 2018.

Scope of the Report
• The report provides a comprehensive and objective analysis of Webhelp’s CX services offerings and capabilities, and market and financial strengths, including:
• Identification of the company’s strategy, emphasis, and new developments
• Analysis of the company’s strengths, weaknesses, and outlook
• Revenue estimates
• Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
• Analysis of the company’s offerings and key service components
• Analysis of the company’s delivery organization including the location of delivery locations.