Update on European Government Citizen Services Activity, 1H21: Making the Most of Recovery Funding for Digital Public Services

Update on European Government Citizen Services Activity, 1H21: Making the Most of Recovery Funding for Digital Public Services

This IDC Perspective analyzes how COVID-19 recovery funding approved in the first half of 2021 offers European public sector leaders a once-in-a-generation opportunity to reimagine public services to make societies more inclusive, infrastructure more efficient and resilient to shocks, cities more livable and prosperous, and mobility more convenient, affordable, and safe."Governments that manage to unlock the value of digital and data will deliver improved outcomes. Those that do not realize the benefit of new investments will struggle to respond to the fast evolution of government missions and elevated citizen expectations," said Massimiliano Claps, research director, IDC Government Insights.

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