The Future of Industry Ecosystems: How the City of Los Angeles Leveraged a New Partner Ecosystem to Rapidly Deliver Life-Changing Outcomes

The Future of Industry Ecosystems: How the City of Los Angeles Leveraged a New Partner Ecosystem to Rapidly Deliver Life-Changing Outcomes

This IDC Perspective highlights how, by partnering with Oracle and Mastercard, the City of Los Angeles pioneered a new approach to rapidly deploy direct financial assistance to residents severely economically hurt by the pandemic. "Ensuring equity while quickly delivering financial aid was particularly critical to the City of Los Angeles where, by mid-April of 2020, only 45% of county residents still had jobs," says Adelaide O'Brien, research director, IDC Government Insights. "As agencies begin the "back to normal" processes of delivering benefits and services to constituents, it's important to keep a focus on ensuring equity (i.e., equal access, opportunity, and advancement of all eligible participants) as a key outcome."

Please Note: Extended description available upon request.