Print Vendor Transformation: The IT Services Opportunity

Print Vendor Transformation: The IT Services Opportunity

This IDC Market Note examines the key service provider requirements of companies seeking increased support for digital transformation and presents a clear IT services opportunity for print vendors."Leading print vendors have been developing managed services beyond print to support their end customers' digital transformation and address the increasing need for IT service capabilities," said Jacqui Hendriks, associate research director for IDC's European Print Vendor Transformation Strategies research program. "These vendors understand how customers' service needs have changed, but they must move quickly to meet new demands and ensure continued growth in a rapidly evolving business environment. The European IT services market is not dominated by a few market players, presenting significant opportunity for existing and new market players."

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