OSS/BSS Market Size, By Solution (OSS [Service Assurance, Network Management, Inventory Management], BSS [Billing and Revenue Management, Service Fulfillment, Customer and Product Management]), By Deployment Model (On-premise, Cloud), By Enterprise Size (

OSS/BSS Market Size, By Solution (OSS [Service Assurance, Network Management, Inventory Management], BSS [Billing and Revenue Management, Service Fulfillment, Customer and Product Management]), By Deployment Model (On-premise, Cloud), By Enterprise Size (Small & Medium Enterprise (SME), Large Enterprise), By Application (IT & Telecom, BFSI, Media & Entertainment), COVID19 Impact Analysis, Regional Outlook, Growth Potential, Competitive Market Share & Forecast, 2021 - 2027

The OSS/BSS Market is expected to witness significant growth by 2027 owing to the rapid modernization of network infrastructure and rising focus of companies on strengthening their 5G offerings.

OSS and BSS are considered crucial for the advancement of the telecom sector, especially for the progress of 5G technology and the Internet of Things (IoT).

OSS monitors and controls services of a network and handles its overall operations from start to end. It is primarily used for offering services to a network, maintaining network performance, and ensuring its continuous availability to the user by decreasing the down time.

BSS is vital in encapsulating the value of 5G along enterprise and consumer services. Moreover, the evolution of BSS architecture is important for 5G infrastructure development.

Several 5G and IoT applications need BSS that can manage complex business solutions and enhance outcomes without the need for much manual intervention.

As a result, companies have been focusing on incorporating OSS/BSS into their operations to optimize the technological efficiency of their networks.

For instance, in May 2021, software company Netcracker Technology announced that mobile operator Andorra Telecom would upgrade to cloud-based Netcracker Digital BSS/OSS.

The upgradation would enable Andorra to leverage a SAAS-based deployment model and integrate innovative practices like DevOps and Agile development.

Andorra would obtain various benefits offered by Netcracker’s next-gen cloud-native platform, such as lower IT complexity, cost efficiency, and improved business and operational agility. This move would also help Andorra capitalize on new revenue pockets and offer advanced digital services to B2B and B2C markets.

For extensive assessment, the OSS/BSS Market has been segmented on the basis of solution, deployment model, enterprise size, application, and region.

In terms of solution, the market has been categorized into OSS (service assurance, inventory management, and network management) and BSS (billing & revenue management, customer & product management, and service fulfillment).

In 2020, within the OSS segment, the inventory management vertical held a 45% revenue share of the overall OSS/BSS market. going forward, the industry is expected to observe steady growth in the coming years. Increasing use of OSS for optimizing inventory and reducing overhead expenses is projected to fuel segmental adoption through the analysis period.

In BSS, the service fulfillment segment is estimated to witness sizable growth at a CAGR of 17.5% through the forecast period. Rising utilization of BSS for ensuring high service quality and minimizing service downtimes is likely to propel segmental growth by 2027.

Based on region, the MEA market is expected to account for a 10% share in the OSS/BSS market revenue by 2027. Rising deployment of modern OSS/BSS in the wake of 5G commercialization is anticipated to boost regional market growth through the coming years.

The CIS market is estimated to grow significantly between 2021 and 2027, delivering a notable CAGR of 13.4% over the assessment timeframe. Improved operational efficiency and modernization of regional telecom infrastructure are speculated to be favorable for the regional market landscape through the forecast period.