NTT DATA - Advanced Digital Workplace Services

NTT DATA - Advanced Digital Workplace Services

Who is This Vendor Assessment For?

NelsonHall’s digital workplace services profile on NTT DATA is a comprehensive assessment of NTT DATA’s offerings and capabilities, designed for:
• Sourcing managers monitoring the capabilities of existing suppliers of digital workplace services and identifying vendor suitability for RFPs
• Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
• Financial analysts and investors specializing in the IT services sector.

Key Findings & Highlights

NTT DATA takes a vendor-agnostic approach to workplace services. It provides digital workplace services under its Dynamic Workplace Solutions framework. Its Nucleus Intelligent Enterprise Platform sits across this and provides a consolidated view across the workplace.

NTT DATA is moving toward a software view of workplace service, with greater use of infrastructure as code (IaC), ML, and AI. It has established workplace productivity centers to provide the intersection between business, application support, tech support, and client-facing service center.

Scope of the Report

The report provides a comprehensive and objective analysis of NTT DATA’s digital workplace services offerings and capabilities, and market and financial strengths, including:
• Identification of the company’s strategy, emphasis, and new developments
• Analysis of the company’s strengths, weaknesses, and outlook
• Revenue estimates
• Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
• Analysis of the company’s offerings and key service components
• Analysis of the company’s delivery organization including the location of delivery locations.