NICE - Intelligent Automation Technology Platform Evaluation

NICE - Intelligent Automation Technology Platform Evaluation

Who is This Vendor Assessment For?

NelsonHall’s Intelligent Automation Technology platform profile on NICE is a comprehensive assessment of NICE’s offerings and capabilities, designed for:
• Sourcing managers monitoring the capabilities of existing suppliers of Intelligent Automation Technology platforms and identifying vendor suitability for security services RFPs
• Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
• Financial analysts and investors specializing in the Digital Transformation Technologies and Services sector.

Key Findings & Highlights

This NelsonHall vendor assessment analyzes NICE’s offerings and capabilities in intelligent automation.

NICE’s intelligent automation products include:
• NICE RPA: NICE’s unattended RPA suite
• NEVA: NICE Employee Virtual Attendant (NEVA) is NICE’s attended automation suite
• Automation Finder: part of NEVA, to identify processes that are suitable candidates for automation
• Desktop analytics.

Scope of the Report

The report provides a comprehensive and objective analysis of NICE’s Intelligent Automation Technology platform offerings and capabilities, and market and financial strengths, including:
• Identification of the company’s strategy, emphasis, and new developments
• Analysis of the company’s strengths, weaknesses, and outlook
• Revenue estimates
• Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
• Analysis of the company’s offerings and key service components
• Analysis of the company’s delivery organization including the location of delivery locations.