LTI - Advanced Digital Workplace Services

LTI - Advanced Digital Workplace Services

Who is This Vendor Assessment For?

NelsonHall’s digital workplace services profile on LTI is a comprehensive assessment of LTI’s offerings and capabilities, designed for:
• Sourcing managers monitoring the capabilities of existing suppliers of digital workplace services and identifying vendor suitability for RFPs
• Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
• Financial analysts and investors specializing in the IT services sector.

Key Findings & Highlights

LTI provides Digital Workplace Services as part of its Cloud and Infrastructure Services (CIS) division. In 2020 it introduced its Follow-me-IT (FIT) cloud-based platform, enabling traditional workplace environments to transform to a simplified digital workspace on cloud or hybrid model and improving onboarding. It uses VDI, Microsoft EMS Suite (Intune & Azure AD), O365, and Windows 10. FIT will also utilize digital support services, including chatbots, AI, automation, smart service desk, and smart hands for deskside.

Scope of the Report

The report provides a comprehensive and objective analysis of LTI’s digital workplace services offerings and capabilities, and market and financial strengths, including:
• Identification of the company’s strategy, emphasis, and new developments
• Analysis of the company’s strengths, weaknesses, and outlook
• Revenue estimates
• Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
• Analysis of the company’s offerings and key service components
• Analysis of the company’s delivery organization including the location of delivery locations.