IFS Acquires Customerville: Customer Feedback and Sentiment Inform Innovation

IFS Acquires Customerville: Customer Feedback and Sentiment Inform Innovation

This IDC Market Note highlights the recent acquisition of Customerville by IFS on July 19, 2021. It will extend the IFS product offering to capture customer feedback and integrate that into other enterprise applications for the benefit of operations and the customer experience.

Please Note: Extended description available upon request.