IDC's Future of Operations Framework

IDC's Future of Operations Framework

This IDC Perspective discusses the Future of Operations Framework and the research behind it. In the past year, IDC has introduced the concept of data-driven operations and produced a rich body of research to support it. This document shows how all of this research led us to the framework and will, in turn, define the research and analysis we conduct in the coming year."Organizations looking to move their own operations along the data-driven journey would be well served to start with our Future of Operations Framework," stated Leif Eriksen, research vice president, Future of Operations. "The framework serves as a powerful visual that ties together the foundational elements, the enablers/technologies, and the business outcomes of data-driven operations."

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