IDC PeerScape: Practices in the Planning and Management of Intelligent Process Automation Solutions

IDC PeerScape: Practices in the Planning and Management of Intelligent Process Automation Solutions

Deep learning and natural language processing (NLP) mean that extracting details from structured content has become increasingly useful, says Christopher Lee Marshall, associate VP, IDC Asia/Pacific. "Intelligent content extraction provides productivity enhancement at scale for content-centric workflows across industries but not without caveats as the nature of AI solutions is not definitive. Companies should actively and continuously look out for means to ensure man–machine collaboration."

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