Celonis - Process Discovery & Mining Technology Evaluation 2021

Celonis - Process Discovery & Mining Technology Evaluation 2021

Who is This Vendor Assessment For?

NelsonHall’s Process Discovery & Mining Technology Evaluation, provides an assessment of Celonis’s process discovery & mining platform designed for:
Sourcing managers monitoring the capabilities of existing suppliers of Process Discovery & Mining platforms and identifying vendor suitability for RFPs
Process reengineering and RPA and intelligent automation center of excellence personnel evaluating process discovery & mining platform capability
Vendor marketing, sales, and business managers looking to benchmark their platforms against their peers
Financial analysts and investors covering intelligent automation and process discovery & mining platforms.

Key Findings & Highlights

Celonis offers the Execution Management System (EMS), an all-in-one platform that includes process & task mining, and its Execution Apps for managing and automating work execution.

The company currently supports real-time extraction from Salesforce, ServiceNow, and certain SAP systems. With its recent acquisition of Lenses.io in September 2021, Celonis can stream data from Kafka directly into the EMS in real-time for real-time data sources.

Celonis developed a desktop software agent (generally available since April 2021) that passively records user desktop interactions. The sensor runs on any modern desktop/business laptop and Microsoft Windows. The max concurrent deployments of sensors within a current Celonis client organization thus far are 200-300.

A new functionality Celonis introduced in the past year is process simulation, which can simulate to-be process data using process models. As with conformance checking, process models can be auto-generated from data, created using the built-in modeler, or imported from a third-party modeler with BPMN 2.0 support.

While Celonis' analytics apps aim to help analysts discover and enhance processes faster, Execution Apps are purpose-driven and are for automating routine decisions and, when necessary, triaging work to the right people.

Action Flows is the result of Celonis’ acquisition of Integromat from October 2020. The company has fully integrated Integromat’s online automation platform into the EMS platform.

Celonis has ~1.3k employees (up from ~900 the previous year). The company operates 16 offices worldwide.

Celonis targets Fortune 5k companies.

Scope of the Report

The report provides a comprehensive and objective analysis of Celonis’s process discovery and mining capabilities, covering Celonis EMS’s functionality for:
Data extraction, transformation, and loading
Process analysis
Process improvement
Process monitoring
Corrective action enablement
Administration.

This report also assesses Celonis’s product development strategy and strengths and challenges.