Capgemini - Advanced Digital Workplace Services

Capgemini - Advanced Digital Workplace Services

Who is This Vendor Assessment For?

NelsonHall’s digital workplace services profile on Capgemini is a comprehensive assessment of Capgemini’s offerings and capabilities, designed for:
• Sourcing managers monitoring the capabilities of existing suppliers of digital workplace services and identifying vendor suitability for RFPs
• Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
• Financial analysts and investors specializing in the IT services sector.

Key Findings & Highlights

Capgemini provides digital workplace services as part of its Connected Employee Experience, focusing on connecting end-user with everything they need to execute their job. This includes data, virtual apps, web apps, cloud workspace, collaboration tools, smart meeting rooms, and wayfinding solutions supporting Connected Office. Capabilities in support of Connected Support include chatbots, DigiOps, and the use of Tech Bars.

Capgemini provides simple access through a portal interface where users log in and have all their applications, desktops, data, services, and support channels. These cover every aspect of an employee experience, from ordering new hardware to accessing apps and desktops, finding a car parking space or desk, and locating colleagues onsite.

Scope of the Report

The report provides a comprehensive and objective analysis of Capgemini’s digital workplace services offerings and capabilities, and market and financial strengths, including:
• Identification of the company’s strategy, emphasis, and new developments
• Analysis of the company’s strengths, weaknesses, and outlook
• Revenue estimates
• Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
• Analysis of the company’s offerings and key service components
• Analysis of the company’s delivery organization including the location of delivery locations.