{"product_id":"worldwide-smb-ecommerce-capability-profile","title":"Worldwide SMB eCommerce Capability Profile","description":"\u003cp\u003eWorldwide SMB eCommerce Capability Profile\u003c\/p\u003e\n\n\u003cp\u003eThis IDC Market Perspective discusses how a new wave of SMB ecommerce is emerging. It examines SMBs' current and planned ecommerce capabilities and what they are looking for from ecommerce technology suppliers. COVID-19 shuttered physical locations across the globe as consumers sheltered in place, creating a pandemic-induced surge in more technology-savvy consumers who have embraced ecommerce to both research and buy products and services online. As a result, SMBs are enhancing their ecommerce capabilities and technology investments to better serve this new crop of consumers. Suppliers can help them do this.According to Katie Evans, research director, Worldwide Small and Medium Business program, \"Many SMBs first experimented with or ramped up ecommerce efforts during the pandemic. As their shops temporarily shuttered, many moved their stores and services online. Now that many stores and communities have reopened, SMBs are still finding ecommerce attractive as it requires less overhead and staff and allows them to take their businesses global. However, they are still learning the intricacies of growing an ecommerce business.\"\u003c\/p\u003e\n\n\u003cp\u003ePlease Note: Extended description available upon request.\u003c\/p\u003e","brand":"Service Industrries","offers":[{"title":"December, 2021 \/ 8 Pages \/ MCW16272535","offer_id":47707825144114,"sku":null,"price":5400.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.hardmanwell.com\/products\/worldwide-smb-ecommerce-capability-profile","provider":"HARDMAN AND WELL MANAGEMENT CONSULTANCIES L.L.C","version":"1.0","type":"link"}