{"product_id":"transcom-cx-services-in-bfsi","title":"Transcom - CX Services in BFSI","description":"\u003cp\u003eTranscom - CX Services in BFSI\u003c\/p\u003e\n\n\u003cp\u003eWho is This Vendor Assessment For?\u003c\/p\u003e\n\n\u003cp\u003eNelsonHall’s CX Services in BFSI profile on Transcom is a comprehensive assessment of Transcom’s offerings and capabilities, designed for:\u003cbr\u003e\n• Sourcing managers monitoring the capabilities of existing suppliers of CX services and identifying vendor suitability for security services RFPs\u003cbr\u003e\n• Vendor marketing, sales, and business managers looking to benchmark themselves against their peers\u003cbr\u003e\n• Financial analysts and investors specializing in the CX Services sector.\u003c\/p\u003e\n\n\u003cp\u003eKey Findings \u0026amp; Highlights\u003c\/p\u003e\n\n\u003cp\u003eTranscom aims to address the BFSI clients' demands for self-service and automation and the increasing complexity of the live agent interactions with its CX digital advisory practice. Among the target transformation areas are the enabling of asynchronous messaging and conversational analytics to support customer service and marketing needs.\u003c\/p\u003e\n\n\u003cp\u003eScope of the Report\u003c\/p\u003e\n\n\u003cp\u003eThe report provides a comprehensive and objective analysis of Transcom’s CX services offerings and capabilities, and market and financial strengths, including:\u003cbr\u003e\n• Identification of the company’s strategy, emphasis, and new developments\u003cbr\u003e\n• Analysis of the company’s strengths, weaknesses, and outlook\u003cbr\u003e\n• Revenue estimates\u003cbr\u003e\n• Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts\u003cbr\u003e\n• Analysis of the company’s offerings and key service components\u003cbr\u003e\n• Analysis of the company’s delivery organization including the location of delivery locations.\u003c\/p\u003e","brand":"Technology \u0026 Media","offers":[{"title":"April, 2021 \/ 8 Pages \/ MCW16284166","offer_id":47712905593138,"sku":null,"price":2160.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.hardmanwell.com\/products\/transcom-cx-services-in-bfsi","provider":"HARDMAN AND WELL MANAGEMENT CONSULTANCIES L.L.C","version":"1.0","type":"link"}