{"product_id":"tech-mahindra-transforming-mortgage-loan-services","title":"Tech Mahindra - Transforming Mortgage \u0026 Loan Services","description":"\u003cp\u003eTech Mahindra - Transforming Mortgage \u0026amp; Loan Services\u003c\/p\u003e\n\n\u003cp\u003eWho Is This Vendor Assessment For?\u003c\/p\u003e\n\n\u003cp\u003eNelsonHall’s ‘Transforming Mortgage \u0026amp; Loan Services’ Vendor Assessment for Tech Mahindra is a comprehensive assessment of Tech Mahindra’s lending industry digital services offerings and capabilities designed for:\u003cbr\u003e\nSourcing managers monitoring the capabilities of existing suppliers of M\u0026amp;L processes and identifying vendor suitability for M\u0026amp;L services RFPs\u003cbr\u003e\nVendor marketing, sales, and business managers looking to benchmark themselves against their peers\u003cbr\u003e\nFinancial analysts and investors specializing in the support services sector.\u003c\/p\u003e\n\n\u003cp\u003eKey Findings \u0026amp; Highlights\u003c\/p\u003e\n\n\u003cp\u003eTech Mahindra provides M\u0026amp;L services to lenders primarily based in the U.K. In 2016 Tech Mahindra acquired Target Group, a vendor of BPS services to lenders with a proprietary lending platform. Since then, Tech Mahindra has focused its acquisitions on enhancing its digital ITS capabilities, which has enabled it to enhance its proprietary lending platform. The key areas of investment in digital capability are:\u003cbr\u003e\nImproving customer experience: it has made a significant investment in improving customer journeys with STP and open banking access to FinTech services. It has invested in improved CX with portals providing a single customer view\u003cbr\u003e\nUnsecured lending: it has developed an E2E lending solution which has been rolled out to emerging markets and will soon be introduced to mature markets\u003cbr\u003e\nCloud infrastructure enablement for its platforms and IP\u003cbr\u003e\nCybersecurity for an increasingly distributed environment.\u003c\/p\u003e\n\n\u003cp\u003eScope of the Report\u003c\/p\u003e\n\n\u003cp\u003eThe report provides a comprehensive and objective analysis of M\u0026amp;L services offerings, capabilities, and market and financial strength, including:\u003cbr\u003e\nIdentification of the company’s strategy, emphases and new developments\u003cbr\u003e\nAnalysis of the company’s strengths, weaknesses and outlook\u003cbr\u003e\nRevenue estimates\u003cbr\u003e\nAnalysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts\u003cbr\u003e\nAnalysis of the company’s offerings and key service components\u003cbr\u003e\nAnalysis of the company’s delivery organization including the location of delivery locations.\u003c\/p\u003e","brand":"Technology \u0026 Media","offers":[{"title":"May, 2022 \/ 10 Pages \/ MCW16285998","offer_id":47715002745138,"sku":null,"price":2160.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.hardmanwell.com\/products\/tech-mahindra-transforming-mortgage-loan-services","provider":"HARDMAN AND WELL MANAGEMENT CONSULTANCIES L.L.C","version":"1.0","type":"link"}