{"product_id":"idc-peerscape-customer-adventure-practices-for-unlocking-loyalty-and-long-term-value","title":"IDC PeerScape: Customer Adventure Practices for Unlocking Loyalty and Long-Term Value","description":"\u003cp\u003eIDC PeerScape: Customer Adventure Practices for Unlocking Loyalty and Long-Term Value\u003c\/p\u003e\n\n\u003cp\u003eThis IDC PeerScape discusses the value that can be unlocked through customer adventures, looking at best-practice examples from enterprises across several industries.\"Customer journey management is entering the next phase. Organizations featured here all use deeper customer intimacy, hyper-relevant journeys, and emotional engagement to create customer adventures, delivering vivid and memorable experiences that delight customers,\" said Van Valdez, associate research director, European Customer Experience, IDC.\u003c\/p\u003e\n\n\u003cp\u003ePlease Note: Extended description available upon request.\u003c\/p\u003e","brand":"Technology \u0026 Media","offers":[{"title":"July, 2022 \/ 6 Pages \/ MCW16286327","offer_id":47715028271410,"sku":null,"price":5400.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.hardmanwell.com\/products\/idc-peerscape-customer-adventure-practices-for-unlocking-loyalty-and-long-term-value","provider":"HARDMAN AND WELL MANAGEMENT CONSULTANCIES L.L.C","version":"1.0","type":"link"}