{"product_id":"healthcare-crm-market-global-industry-trends-share-size-growth-opportunity-and-forecast-2023-2028","title":"Healthcare CRM Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028","description":"\u003cp\u003eHealthcare CRM Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028\u003c\/p\u003e\n\n\u003cp\u003eThe global healthcare CRM market size reached US$ 13.9 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 28.8 Billion by 2028, exhibiting a growth rate (CAGR) of 12.71% during 2023-2028.\u003c\/p\u003e\n\n\u003cp\u003eHealthcare customer relationship management (HCRM) refers to a specialized software-based solution designed for medical institutions to manage customer-related processes. It is usually deployed on cloud or on-premises in the form of operational, analytical and collaborative CRM. It includes comprehensive patient management, dashboard and reporting, caregiver management and communication tools. HCRM records the patient’s information, such as medical history, visits, prescriptions and medical bills, into a holistic profile and is also used for scheduling and tracking medical appointments. It aids in maintaining an updated database about the patients with valuable insights and offer quality support to the customers. As a result, they are widely used across hospitals, clinics and diagnostic centers.\u003c\/p\u003e\n\n\u003cp\u003eHealthcare CRM Market Trends:\u003cbr\u003e\nSignificant growth in the healthcare industry across the globe is one of the key factors creating a positive outlook for the market. Moreover, the increasing requirement for effective solutions to improve patient’s treatment and healthcare experience is providing a thrust to the market growth. Additionally, various technological advancements, such as the integration of the Internet of Things (IoT), artificial intelligence (AI), machine learning (ML) and cloud-computing solutions with the HCRM platforms, are acting as other growth-inducing factors. These solutions provide high-quality virtual care, home care and remote disease monitoring services to the patient through chatbots and real-time interactions. These tools also assist in minimizing the human effort that results in enhanced cost efficiency, minimal risk of errors and optimized communications. Other factors, including rising healthcare expenditures of the masses, along with extensive research and development (R\u0026amp;D) activities, are anticipated to drive the market growth.\u003c\/p\u003e\n\n\u003cp\u003eKey Market Segmentation:\u003cbr\u003e\nIMARC Group provides an analysis of the key trends in each sub-segment of the global healthcare CRM market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on product, application, technology and end use.\u003c\/p\u003e\n\n\u003cp\u003eBreakup by Product:\u003c\/p\u003e\n\n\u003cp\u003eIndividual\u003cbr\u003e\nReferral\u003cbr\u003e\nIndividual and Referral\u003cbr\u003e\n \u003cbr\u003e\nBreakup by Application:\u003c\/p\u003e\n\n\u003cp\u003eCommunity Outreach\u003cbr\u003e\nCase Coordination\u003cbr\u003e\nCase Management\u003cbr\u003e\nRelationship Management\u003cbr\u003e\n \u003cbr\u003e\nBreakup by Technology:\u003c\/p\u003e\n\n\u003cp\u003eCloud-based\u003cbr\u003e\nMobile\u003cbr\u003e\nSocial\u003cbr\u003e\nCollaborative\u003cbr\u003e\nPredictive\u003cbr\u003e\n \u003cbr\u003e\nBreakup by End Use:\u003c\/p\u003e\n\n\u003cp\u003ePayers\u003cbr\u003e\nProviders\u003cbr\u003e\nLife Science Companies\u003cbr\u003e\n \u003cbr\u003e\nBreakup by Region:\u003c\/p\u003e\n\n\u003cp\u003eNorth America\u003cbr\u003e\nUnited States\u003cbr\u003e\nCanada\u003cbr\u003e\nAsia-Pacific\u003cbr\u003e\nChina\u003cbr\u003e\nJapan\u003cbr\u003e\nIndia\u003cbr\u003e\nSouth Korea\u003cbr\u003e\nAustralia\u003cbr\u003e\nIndonesia\u003cbr\u003e\nOthers\u003cbr\u003e\nEurope\u003cbr\u003e\nGermany\u003cbr\u003e\nFrance\u003cbr\u003e\nUnited Kingdom\u003cbr\u003e\nItaly\u003cbr\u003e\nSpain\u003cbr\u003e\nRussia\u003cbr\u003e\nOthers\u003cbr\u003e\nLatin America\u003cbr\u003e\nBrazil\u003cbr\u003e\nMexico\u003cbr\u003e\nOthers\u003cbr\u003e\nMiddle East and Africa\u003cbr\u003e\n \u003cbr\u003e\nCompetitive Landscape:\u003cbr\u003e\nThe competitive landscape of the industry has also been examined along with the profiles of the key players being Accenture Plc, AllScripts Healthcare Solutions Inc, Amdocs, Aspect Software Inc, International Business Machines Corporation, Microsoft Corporation, Oracle Corporation, Salesforce.com inc, SAP SE and Siemens Healthineers AG (Siemens AG).\u003c\/p\u003e\n\n\u003cp\u003eKey Questions Answered in This Report\u003c\/p\u003e\n\n\u003cp\u003e1. What was the size of the global healthcare CRM market in 2022?\u003cbr\u003e\n2. What is the expected growth rate of the global healthcare CRM market during 2023-2028?\u003cbr\u003e\n3. What are the key factors driving the global healthcare CRM market?\u003cbr\u003e\n4. What has been the impact of COVID-19 on the global healthcare CRM market?\u003cbr\u003e\n5. What is the breakup of the global healthcare CRM market based on the product?\u003cbr\u003e\n6. What is the breakup of the global healthcare CRM market based on the application?\u003cbr\u003e\n7. What is the breakup of the global healthcare CRM market based on technology?\u003cbr\u003e\n8. What is the breakup of the global healthcare CRM market based on the end use?\u003cbr\u003e\n9. What are the key regions in the global healthcare CRM market?\u003cbr\u003e\n10. Who are the key players\/companies in the global healthcare CRM market?\u003c\/p\u003e","brand":"Life Science","offers":[{"title":"February, 2023 \/ 145 Pages \/ MCW16240075","offer_id":47657184526642,"sku":null,"price":2999.0,"currency_code":"USD","in_stock":true}],"url":"https:\/\/www.hardmanwell.com\/products\/healthcare-crm-market-global-industry-trends-share-size-growth-opportunity-and-forecast-2023-2028","provider":"HARDMAN AND WELL MANAGEMENT CONSULTANCIES L.L.C","version":"1.0","type":"link"}